Privacy Policy — REBOC VIP
Effective Date: 8 October 2025
Entity: The Tarsi Way Pty Ltd ATF The Tarsi Way Trust (ABN 60 398 968 133) trading as The Real Estate Business Owners Conference (REBOC) & Real Estate Business Owners Community (REBOC)
Contact: [email protected] | PO Box 9027 Gold Coast MC QLD 9726 Australia
1. Purpose of this Policy
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with REBOC VIP, our websites, events, programs, and digital platforms (collectively, “Services”). We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Personal Information We Collect
We may collect the following types of personal information:
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Name, email address, phone number, and business name
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Payment details (processed securely through Kajabi Payments or Stripe — we do not store full card data)
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Demographic information (e.g., location, business size, interests)
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Information you provide in onboarding forms, surveys, or community discussions
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Website usage data, cookies, and analytics
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Any other information you voluntarily share with us
3. How We Collect Personal Information
We collect information through:
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Forms and checkouts on our websites (e.g., Kajabi pages)
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Email communications and support requests
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Event registrations or purchases
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Participation in online communities, webinars, and masterclasses
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Cookies and tracking tools such as Facebook Pixel and Google Analytics
You may choose to remain anonymous or use a pseudonym, except where it is impractical for us to provide our Services without identifying information.
4. How We Use Your Information
We use personal information to:
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Deliver and manage your REBOC VIP membership
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Process payments and subscriptions
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Send you program updates, resources, and marketing communications
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Improve our Services and content
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Comply with our legal and tax obligations
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Maintain the safety and integrity of our online community
You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
5. Disclosure of Information
We may share limited personal information with:
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Our trusted service providers (e.g., Kajabi, Stripe, Facebook, Google, Mailgun) to support delivery of Services
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Professional advisors (lawyers, accountants, insurers) where necessary
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Regulatory authorities or law enforcement if required by law
We will never sell, rent, or trade your personal information to third parties.
6. Overseas Disclosure
Some service providers (including Kajabi, Stripe, and Mailgun) may store or process data outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure those providers comply with Australian privacy standards.
7. Data Security
We take reasonable precautions to protect your information from misuse, interference, loss, or unauthorised access. This includes secure cloud storage, password protection, and encrypted payment processing through Kajabi and Stripe. However, you acknowledge that no method of online transmission is entirely secure and we cannot guarantee absolute data security.
8. Cookies and Analytics
Our websites use cookies and tracking tools (such as the Facebook Pixel and Google Analytics) to improve your user experience and measure marketing performance. You can manage or disable cookies through your browser settings.
9. Access and Correction
You may request access to, or correction of, your personal information at any time by contacting us at [email protected]. We will respond within a reasonable timeframe and may require verification of your identity.
10. Retention and Deletion
We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. When no longer required, we will securely delete or anonymise your data.
11. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us at [email protected]. We take all complaints seriously and will respond promptly.
If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12. Updates to this Policy
We may update this Privacy Policy periodically.
The most recent version will always be available at https://reboc.com.au/privacy.
Your continued use of our Services constitutes acceptance of any revised Policy.
Contact
For privacy inquiries or data requests, please contact:
Privacy Officer – REBOC
Email: [email protected]
Mail: PO Box 9027 Gold Coast MC QLD 9726